This privacy policy (“Policy”) by Patika Technology, Inc, a company duly incorporated under the laws of the State of Delaware (“PTI”, “us”, “we”, “our” or the “Company”) explains the Company’s policy regarding the collection, use, disclosure and transfer of your information by us or any of our affiliate(s). The company operates the website https://docusift.ai (“Site”), “DocuSift” (the “Platform”) or any other similar platforms and offers services as listed in our terms of service (“Terms”).
This Policy forms part and parcel of the Terms of Use for the Services.
Capitalized terms that have been used here but are undefined shall have the same meaning as attributed to them in the Terms of Service. Users (as defined hereinafter) are requested to read this Policy in conjunction with the Terms of Service.
As we update, improve and expand, this Policy may change, so please refer back to it periodically. By accessing the Site or otherwise using the Services, you consent to the collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.
We respect the privacy of the users of the Services (“Users” or “you”) and are committed to reasonably protect it in all respects. The information about the User as collected by us is:
Information supplied by users
Link to third party sites/ad-servers
The Site may include links to other websites such as advertisers, blogs, content sponsorships, vendor services, social networks, etc. Such websites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting and we make no representation or warranty on how your information is stored or used on third-party servers. That policy may differ from ours. If you can’t find the privacy policy of any of these sites via a link from the website’s homepage, you should contact the website directly for more information.
Information sharing
By using the Services and providing information to us, Users agree and consent to the disclosure, transfer, storage, and processing of the personal information (including the sensitive personal information) by us in Kenya and / or in other countries to its affiliates, group companies. While our primary motive is to protect the disclosure of personal information (except in accordance with the provisions of this Policy) of Users, Users may note that countries where their Information may be stored, may not have data protection laws similar to the countries where they are located.
Accessing and updating personal information
When Users use the Site (or any of its sub-sites) / App, we make good faith efforts to provide Users, as and when requested by Users, with access to their Information and shall further ensure that any personal information or sensitive personal data or other information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual Users to identify themselves and the Information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning Information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide Information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your Information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Information storage and backup
From time to time, we take backup of your data on our cloud database. This is done for the purpose of enabling Users to get their data back in case their phone’s data becomes unusable, or phone gets lost, or the User moves to a new phone device. We also use this backup to provide useful insights and information related to their spends such as weekly spends in a month, insights related to spend behavior, etc., and to provide information related to User spends, patterns and User data in the form of aggregated and anonymized statistics on data such as User spends by category, date, time, etc.
We shall keep User’s Information in our records till the period of time where we can potentially offer the Services to the Users. After such a period of time where Services are no more relevant to a User, we remove all the Information pertaining to a particular User from our records.
Information security
We take appropriate security measures to protect against unauthorized access to or alteration, disclosure or destruction of data including accidental or intentional manipulation, loss from access by unauthorized parties. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All Information gathered on the App is securely stored within the controlled database. Access to the servers is password-protected and is strictly limited.
Our security measures are regularly reviewed and updated to reflect technological developments. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal information is kept secure, however, please understand that no transmission of data over the internet or any other public network can be guaranteed to be 100% (one hundred percent) secure.
We seek to ensure compliance with the requirements of the applicable data protection laws to ensure the protection and preservation of the User’s privacy and personal Information. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in specific jurisdiction to protect User’s Personal Information. By accepting the terms of this Policy, you agree that the standards and practices being implemented by us, are reasonable and sufficient for the protection of your personal information.
We will contact you regarding any breach of the security, confidentiality, or integrity of your unencrypted electronically stored Personal Information to you via email or any other feasible manner in the most expedient time possible and without unreasonable delay, insofar as consistent with the legitimate needs of law enforcement and will undertake all measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Purpose of Data Processing
We will only collect and process Personal Information about you where we have a lawful basis to do so. Our primary purpose in collecting your information, including Personal Information from you is to deliver personalized service and its various features. Please note that should you choose to not provide us consent to collect your information, including Personal Information, we may not be able to perform the contract with you. Where we refer to ‘perform the contract’ we mean the Terms of Service applicable to your use of the Services, which means that you may either not be able to access certain features of the Services or we may not be able to provide you the Services in entirety.
For example, we use your information where we need the Personal Information to perform the contract with you (for example, to provide the Platform or our services to you) so as to:
Or otherwise whenever the law requires us to get your permission or where we have stated we may seek your permission in this Privacy Notice. In some contexts, we use your Personal Information where we have a legal obligation to do so or to protect your vital interests or those of another person:
When you access or use the Services or send any data, query, request or communication to us via our Support email, you understand that you are communicating with us electronically, and that we may respond via electronic means from us, such as by email.
Revocation of consent
A User can revoke his consent to the processing of his personal information at any time with effect for the future. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal information where such collection, use, and disclosure without consent is permitted or required under applicable laws.
Responsible organization for the data collection
All the Services are currently provided and regulated by the Company and therefore the Company is responsible for the collection, storage, and processing of personal information of the Users.
Updates/Changes
We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Service. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of the Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Site to ensure that you are aware of the latest version.
Questions/Grievance Redressal
In the event you have any grievance relating to the processing of information provided by you, you may contact our Grievance Officer at [email protected]
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